Can a family member/neighbor/friend lift the car?

No. Only the main driver or the second driver are authorized to return the car.

Yes, you can book additional extras online or at the time of vehicle pick-up.

Payment can be made by anyone the customer prefers, but the main driver must be the credit card holder and be present at the time of pickup.

Yes, you can book delivery and pickup online.

Yes. Just fill out the form with your booking preferences.

No. We only guarantee the category, not the specific model.

We allow vehicles to leave Spain upon request. Please confirm at the time of booking.

Yes, just ask at check-in.

Yes, that's possible. Please request it at the time of booking.

Yes, that's possible. Please request it at the time of booking.

Yes, but an additional fee will be charged on top of the national average fuel price.

Yes, as long as your credit card is valid.

No. We do not offer van rental services.

Yes, you can purchase additional coverage online or at the counter.

Yes, just ask the agent when you pick up the car.

Yes, this is possible in most countries. Ask for more information when booking.

Yes, you should perform regular checks of fluid levels and tires.

Yes, you should make sure that the vehicle's status is correctly registered.

No. We only operate at Porto Airport.

We use SSL encryption technology on our secure server.

We use SSL encryption technology on our secure server.

After booking, a "booking confirmation" page will be displayed.

Yes, you can modify or cancel your reservation on the FreeRent website.

Yes, you can modify or cancel your reservation on the website.

The minimum age to rent is 20 years old.

We offer rates with limited and unlimited mileage.

Yes, you can. In that case, the franchise fee will be held on your card.

Under Portuguese law, a valid driver's license is required. Please check with the store.

It is the driver's responsibility to be aware of the driving laws of the country where they will be driving.

FreeRent has several types of roofing available over the counter. Please check with the store.

You must bring your driver's license, photo identification, and a valid credit card.

For security reasons, we terminate the connection after a period of inactivity.

It is an optional coverage that exempts the customer from liability for loss or damage to the rented vehicle.

If you lose your keys, you should contact the return station.

You should contact the local police and the rental agency.

FreeRent provides 24-hour roadside assistance.

Please contact the station where you picked up the vehicle to make the necessary adjustments.

The Rental Agreement is the agreement between FreeRent and the client.

This is our delivery and collection service for rental vehicles.

The quote usually includes time and mileage, road tax, third-party liability coverage, and VAT.