{"id":5405,"date":"2025-05-03T17:20:37","date_gmt":"2025-05-03T16:20:37","guid":{"rendered":"https:\/\/freerent.pt\/?page_id=5405"},"modified":"2025-11-18T15:13:46","modified_gmt":"2025-11-18T15:13:46","slug":"extra-products-conditions","status":"publish","type":"page","link":"https:\/\/freerent.pt\/en\/extra-products-conditions\/","title":{"rendered":"Extra Product Conditions"},"content":{"rendered":"
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General Rental Information<\/strong>
Both the renter and the driver must be in possession of a valid driver's license.
The driver must have held a valid driver's license for at least one year.
Driving licenses printed with non-Roman alphabets (Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an international driving permit.
You must present a valid identification document or passport at the time of collection!<\/p>

Special information for reservations with prepaid rates.<\/strong>
Changes to the reservation<\/strong>
A reservation can be changed up to 48 hours before the start of the rental (subject to availability). Any payment already made will not be refunded; nor will any difference in value be refunded if the change results in a lower rental cost.<\/p>

Cancellation<\/strong>
A reservation can be cancelled before the start of the rental. In case of cancellation, the advance payment will be refunded, subject to a cancellation fee, which will be retained and will correspond to the rental value (including extras and fees) up to a maximum of 3 rental days. Cancellations must be made online and addressed to: geral@freerent.pt<\/a><\/p>

No-show<\/strong>
If the reserved vehicle is not picked up or is not picked up at the agreed time, the full amount already paid will be retained.<\/p>

Age Restrictions<\/strong>
In Portugal, the following rules apply regarding the minimum age and possession of a driver's license:
21 years old \/ 1 year of driving experience for all vehicle groups.
For drivers under 25 years of age (minimum age of 21), an additional fee of \u20ac10 per rental day applies.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The following credit cards are accepted: Mastercard and VISA. We also accept debit cards (Visa Electron).
The renter must be the cardholder of the indicated credit card. The authorized driver's details and payment method will be confirmed at the time of booking and cannot be changed. The confirmed credit card must be valid and available for presentation at the time of vehicle pick-up. All additional costs during the rental period will be charged to this card.<\/p>

When booking a prepaid rate, your credit card will be charged the estimated total amount before the rental begins.
The price includes the rental cost and any additional fees.<\/p>

The rental price (plus any other agreed fees such as liability waivers, delivery, airport fees, etc.) plus applicable VAT must be paid in full for the agreed rental period. There will be no refund for late pick-up or early return.<\/p>

General<\/strong>
A pre-authorization will be made as a guarantee on the chosen payment method. The exact amount of the deposit is determined at the time of collection, as it depends on the vehicle model.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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General Insurance Conditions<\/strong>
Civil Liability Insurance (TPI)<\/strong>
It includes liability coverage up to 50 million euros for personal injury and property damage.
The renter is liable up to the maximum amount in case of accidents caused by themselves, parking damage, theft, or damage caused by unknown third parties.
The transport of dangerous goods is excluded from protection. Protection is void if the vehicle is driven by an unauthorized driver or without a valid license.<\/p>

Who is authorized to drive?<\/strong>
Only the individuals listed as drivers on the rental agreement are authorized to drive the vehicle.<\/p>

Disclaimer of Liability for Damages (CDW)<\/strong>
All rates include CDW.
The customer has a deductible that depends on the car model chosen.<\/p>

Premium Protection<\/strong>
Full coverage: no deductible in case of damage or theft, personal accident insurance and superior roadside assistance. There will be no cost to the customer, except in case of negligence or breach of terms.<\/p>

Light Protection<\/strong>
Reduces the deductible to \u20ac200 in case of damage or theft. Includes personal accident insurance and superior roadside assistance. The same exclusions apply as with premium protection.<\/p>

Basic Protection<\/strong>
It retains the deductible (amount depends on the car), but includes roadside assistance, tire and glass damage coverage, and personal insurance in case of an accident.<\/p>

SCDW Protection<\/strong>
Reduces liability to \u20ac200 in case of damage. No other protections included. In case of theft, you are responsible for the full deductible.<\/p>

THW Protection<\/strong>
Reduces liability to \u20ac200 in case of theft. No other protections included. In case of damage, you remain responsible for the full deductible.<\/p>

Superior Roadside Assistance<\/strong>
Avoid the \u20ac350 fee charged whenever a customer requests assistance. Whatever the reason, you will be exempt from this fee.<\/p>

Neglect<\/strong>
No protection is valid in cases of negligence. Examples: wrong fuel, traffic violations, unauthorized driver, interior damage\u2026<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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A fee of \u20ac50 applies for rentals between 8:00 PM and 10:00 PM, and \u20ac100 for rentals between 10:00 PM and 11:59 PM.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Available upon request.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Only upon request. Authorized circulation in foreign countries incurs a fee of \u20ac40. Unauthorized circulation incurs a fee of \u20ac500.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Fee of \u20ac2 per day.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Accessories are available by reservation and subject to availability.
Baby\/child chair: \u20ac8 per day.<\/strong>
Additional driver<\/strong>\u20ac4 per day, maximum of \u20ac40 per month.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Vehicles are delivered with a full tank of gas and must be returned in the same condition. Otherwise, a refueling fee will be applied.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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An administrative fee of \u20ac40 will be charged for fines or identification requests during the rental period.
The tenant is responsible for all fines.<\/p>

All prices include VAT (where applicable).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Toll Service<\/strong>
It allows automatic payment of all tolls, including those that are exclusively electronic (formerly SCUTs).<\/p>

Advantages<\/strong><\/p>